Terms and conditions

Terms and Conditions for Every Sim

Effective Date: December 2024

Welcome to Every Sim! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms. If you do not agree, please do not use our services.

1. Definitions

  • "We," "Us," "Our": Refers to Every Sim, the service provider.
  • "You," "Your": Refers to the customer or user of our services.
  • "Services": Refers to the eSIM products, website, and related offerings provided by Every Sim.

2. Use of the Website

  • You must be at least 18 years old or have the permission of a parent or guardian to use our services.
  • You agree to use the website and our services lawfully and not for any fraudulent or malicious purposes.

3. Orders and Payments

  • All orders are subject to availability and acceptance.
  • Payment must be made in full at the time of purchase.
  • Prices are displayed in [insert currency] and may include applicable taxes or fees.

4. Delivery and Activation

  • eSIMs are delivered digitally and activated according to the instructions provided upon purchase.
  • We are not responsible for delays caused by third-party carriers or technical issues outside our control.

5. Fair Use Policy

Our services are intended for personal and reasonable use. To ensure fair access for all customers:

  • You may not use eSIMs for bulk messaging, spam, fraud, or activities that violate local or international laws.
  • Excessive or abusive use, including actions that degrade service for others, may result in suspension or termination of your service without refund.
  • We reserve the right to monitor usage patterns to detect misuse.

6. Refunds and Returns

  • Digital products, such as eSIMs, are non-refundable once delivered and activated.
  • If you encounter issues with your eSIM, contact us within 7 days of purchase for troubleshooting or support.
  • Refunds can be provided to eSims that were unable to be activated and no data has been consumed at a case by case basis by reaching out to our customer service team.

7. Limitation of Liability

  • Every Sim is not responsible for any loss or damage caused by:
    • Service interruptions beyond our control.
    • Misuse of your eSIM or failure to follow activation instructions.
    • Third-party network issues.
  • Our liability is limited to the purchase price of the eSIM product.

8. Intellectual Property

All content on our website, including text, images, and logos, is the property of Every Sim and is protected by intellectual property laws. Unauthorized use is prohibited.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be posted on this page with an updated "Effective Date." Continued use of our services constitutes your acceptance of the updated terms.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us.